Last Updated: 11/1/2024

Introduction
This Privacy Policy applies to information that Cactus Restaurants (“we,” “our,” “us”) may collect when you visit our website, www.Cactusrestaurants.com, use our online ordering platform, or connect to our in-location WiFi (collectively, the “Services”). This Privacy Policy describes how we may collect, use, or share information about you, your choices regarding our use of your information, how we safeguard such information, and how you may contact us regarding our privacy practices.

Information Collection and Use
We collect personal information you provide when you purchase our products, visit our website, place an order through our POS system (Toast), or sign up for our communications. The categories of information we may collect include:

• Personal Identifiers: Name, email address, postal address, telephone number, and online identifiers.
• Internet Activity: Browsing data.
• Commercial Information: Purchase history.
• Financial Information: Credit or debit card number.
• Location Information: Precise geolocation and general location data.
• Inferences from Other Data: Inferences created from other personal information collected.

We use this information to send newsletters, announcements, process orders, and provide related communications. You may unsubscribe from our communications at any time, and we respect your privacy by not sharing this information with third parties except as outlined below.

Order Data Collection through Toast
Our POS system, Toast, collects certain data to process your orders, including order details and payment information. This information is used exclusively for transaction processing, reporting, and order history, and we ensure it is stored and managed securely in compliance with applicable regulations.

Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Browser Cookies
We do not use cookies.

Information from Other Sources
We may collect personal information about you from third-party sources, such as Yelp for Restaurants, which provides us with reservation and feedback data. The categories of information we may collect include:

• Data Brokers: Information from data brokers.
• Inferences from Other Data: Inferences created from other personal information collected.

Data Retention
We do not retain data longer than necessary for the purposes described in this policy. We generally retain data according to the guidelines below:

• Order Processing Data: Retained for as long as necessary to fulfill our contract with you and for up to 10 years from your last purchase. Data may be kept beyond this period in anonymized form.
• Customer Support Data: Retained for up to 10 years to respond to questions or complaints. Data may be kept beyond this period in anonymized form.
• Promotional and Marketing Data: Retained until you opt out or request deletion. Records of opt-outs are retained to prevent future communications.
• Privacy Requests Data: Retained as long as necessary to comply with legal obligations and for a minimum of 24 months.
• Security Data: Retained as long as necessary to comply with legal obligations and maintain security measures.

Why We Process Your Information
We process personal information for the following purposes:

• Analyzing data
• Conducting surveys
• Fulfilling customer orders
• Meeting compliance and legal requirements
• Processing payments
• Sending promotional communications
• Storing and managing data

How We Disclose Your Information
We do not disclose any personal information about you to third parties, except as needed for services such as payment processing and order management.

Photography
All photography on this website is the copyright of Geoffrey Smith.

Contact Us
For any questions or concerns regarding our privacy practices, please contact us at info@cactusrestaurants.com.