The Economics Of Delivery
Eating Cactus at home is a great option during this pandemic. But the reality of getting food delivered to your home presents additional costs that aren’t built into our regular dine-in or pick-up pricing structures. Restaurants run on very low margins, so delivery costs are passed along to you when you order with our third party partners (DoorDash, UberEats, GrubHub, Caviar, Postmates, etc.). When ordering Cactus from any of our third party delivery partners (DoorDash, UberEats, GrubHub or Postmates) you will be paying 20% higher prices vs. our take-out or in-store pricing. If your goal is to pay lower prices, you do have some alternatives.
Delivery From Our Website
Ordering direclty from cactusrestaurants.com gives you a great low-cost delivery option. When you order from us, we make your food and then we hire DoorDash to deliver it to your home (the DoorDash driver keeps 100% of any tip you leave). While we still collect a small delivery fee to offset the delivery cost (currently $2.99, $0 for orders over $60), you are taking full advantage our regular menu prices by using our website and not thiers. With large orders, we will waive this fee altogether. This works great for us and it saves you money.
Pickup is obviously your best bet for quality control, and you can order Cactus pickup directly from our website with zero fees. With pickup, you are in complete control of the delivery process and this matters. A lot of third party delivery services take advantage of batching, where one driver is picking up multiple orders along any given route. If your order happens to be the last in the batch, you might end up with cold food, and nobody wants that.
Ultimately, we want you to get the best deal and the freshest food possible. Hopefully this information will help you next time you order Cactus. Thank you!